Last updated: October 2026
We want every order at BuySocialShop to end with a happy customer. This policy explains, in plain words, when you get a refill and when you get a refund.
REFILLS (SOCIAL MEDIA SERVICES)
If your follower, like, view or subscriber count drops within the warranty period shown on the product you bought, contact us on WhatsApp with your order number. We will top the count back up free of charge.
REFUNDS — YOU GET A FULL REFUND IF:
- We cannot start or complete your order for any reason on our side.
- The service delivered is completely different from what the product page promised, and we cannot fix it.
REFUNDS — PARTIAL:
If part of an order was delivered and the rest cannot be completed, we refund the undelivered part.
AI SUBSCRIPTIONS
If a subscription account we delivered stops working within its plan period and we cannot provide a working replacement within 48 hours, we refund the remaining period or replace the plan — your choice.
NOT REFUNDABLE:
- Orders delivered to the username, link or details you provided, if those details were wrong.
- Drops that happen after the warranty period shown on the product.
- Accounts that were banned or restricted because of other services used at the same time from other sellers.
HOW REFUNDS ARE PAID
Refunds go back through the same method you paid with (JazzCash, EasyPaisa or PayPal) within 3–5 working days of approval.
CONTACT
Questions about a refund or refill? Message us on WhatsApp: +92 325 7069123 with your order number.